co777 Terms & Conditions — Your Rights and Responsibilities as a Player

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and co777 ("co777", "we", "us", "our"), governing your access to and use of the co777 online casino and sports betting platform accessible at https://co777.io and all associated subdomains, mobile applications, and Progressive Web App (PWA) installations (collectively, the "Platform").

By registering an account, accessing the Platform, depositing funds, placing bets, or using any feature of the co777 service, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not use the co777 Platform.

These Terms should be read in conjunction with co777's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into these Terms. In the event of any conflict between those documents and these Terms, these Terms shall prevail.

2. Eligibility

To be eligible to register and maintain an account on co777, you must satisfy all of the following conditions:

• You are at least 21 years of age. co777 strictly prohibits participation by minors.
• You are acting as a private individual and not as a representative or agent of any commercial entity in relation to your use of the Platform.
• You are accessing the Platform from a jurisdiction in which online gambling is not expressly prohibited under applicable local law. It is your responsibility to verify your local legal position before using co777.
• You are not registered on any self-exclusion list maintained by co777 or any associated responsible gaming body.
• You have not previously had a co777 account suspended or permanently closed for a violation of these Terms.
• You are acting on your own behalf and using your own funds for all deposits and wagers placed on the Platform.

co777 reserves the right to request documentary proof of eligibility at any time, including but not limited to a copy of a government-issued national identity card, passport, driving licence, or utility bill for address verification. Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension or permanent closure of your account.

3. Account Registration

3.1 Registration Requirements

To access the full features of co777, you must register an account by providing accurate, current, and complete information, including your legal name, date of birth, email address, and mobile phone number. You agree to update your account information promptly if any of it changes.

3.2 One Account Policy

Each individual player is permitted to hold exactly one active co777 account. The creation of duplicate accounts — whether using the same identity details, different identity details, or third-party identities — is strictly prohibited. Where duplicate accounts are identified, co777 reserves the right to close all associated accounts, cancel all pending withdrawals, and permanently ban the relevant player from the Platform.

3.3 Account Security

You are solely responsible for maintaining the confidentiality and security of your account login credentials, including your username and password. You must not share your login credentials with any other person. co777 shall not be liable for any loss or damage resulting from the unauthorised use of your account where such use resulted from your failure to protect your credentials. You must notify co777 customer support immediately if you become aware of, or suspect, any unauthorised access to your account.

3.4 Account Verification (KYC)

co777 operates a Know Your Customer (KYC) verification process in accordance with standard anti-money laundering (AML) practices. You may be required to complete identity verification before making withdrawals, after reaching certain cumulative deposit thresholds, or at any time co777 determines verification to be necessary. Required documents typically include a valid government-issued photo ID, proof of address dated within the last three months, and proof of payment method ownership.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

co777 supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and selected debit/credit card services. The availability of specific payment methods may vary and is subject to change. co777 reserves the right to add or remove payment methods at its discretion.

4.2 Deposits

All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit limits apply per transaction and per day; current limits are displayed on the cashier page of your account dashboard. Deposits are generally credited to your co777 wallet balance within 60 seconds of confirmation by the payment provider. co777 does not charge fees on standard deposits; however, your payment provider may apply their own fees, for which co777 accepts no responsibility.

4.3 Withdrawals

Withdrawal requests are subject to successful completion of KYC verification. Withdrawals must be made to the same payment method used for the corresponding deposit wherever technically possible. Minimum withdrawal amounts and processing times are displayed on the withdrawal page of your account dashboard. co777 aims to process approved withdrawal requests within 15 minutes; actual receipt of funds may depend on the processing times of the receiving payment provider.

4.4 Anti-Money Laundering

co777 is committed to preventing the use of its Platform for money laundering or the financing of any illegal activity. All account activity is monitored. co777 reserves the right to delay, refuse, or reverse any transaction that it reasonably suspects to be related to fraudulent or unlawful activity, and to report such activity to relevant authorities as required.

4.5 Currency

All account balances, bets, deposits, and withdrawals on co777 are denominated in Bangladeshi Taka (BDT, ৳). Where a game or market is denominated in a different currency by the provider, conversion is applied automatically at the prevailing rate. co777 does not guarantee any specific exchange rate and accepts no liability for losses arising from currency conversion.

5. Bonuses & Promotions

5.1 General Bonus Terms

co777 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, minimum odds requirements, time limits, and maximum withdrawal caps, which are detailed in the terms accompanying each individual promotion. In the event of any conflict between general bonus terms and promotion-specific terms, the promotion-specific terms shall prevail.

5.2 Wagering Requirements

Bonus funds and any winnings generated from bonus funds are subject to a wagering requirement before they may be withdrawn as real money. The applicable wagering multiplier (e.g., 20x, 30x, 40x) is specified in the individual promotion's terms. Not all games contribute equally to wagering requirements; live dealer games and certain table games may contribute at a reduced rate or not at all. Details of game contribution percentages are available on the promotions page.

5.3 Bonus Abuse

co777 maintains a zero-tolerance policy towards bonus abuse in any form. This includes, but is not limited to: creating multiple accounts to claim bonuses more than once; placing low-risk or mathematically certain bets to satisfy wagering requirements (bonus hunting); exploiting errors or gaps in promotional terms; and coordinating with other players to systematically exploit bonuses. Where co777 determines that bonus abuse has occurred, it reserves the right to void all associated bonuses and winnings and to suspend or permanently close the relevant account.

5.4 Bonus Expiry

All bonuses have an expiry period from the date of issue, as specified in the relevant promotion's terms. Any bonus balance and associated winnings that remain subject to wagering requirements at the time of expiry will be forfeited automatically. It is your responsibility to track your bonus expiry dates within your account dashboard.

6. Gambling Rules

6.1 Casino Games

All casino games available on co777 — including slots, live dealer games, table games, and crash games — are provided by third-party game providers and operate using certified Random Number Generator (RNG) technology or live-streamed real-dealer environments. The rules of each individual game are displayed within the game interface. Return-to-player (RTP) percentages are determined by the game provider and are not modified by co777.

6.2 Sports Betting

All sports betting markets are subject to co777's sportsbook rules, which are published on the sportsbook section of the Platform. co777 reserves the right to void any bet placed on markets that were offered in error, including markets with incorrect odds or erroneous event details. Bets on events whose outcome was known at the time of placement will be voided. All in-play bets are accepted subject to the real-time availability of the market.

6.3 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all games and betting markets on co777. These limits are displayed within the game or market interface and may be adjusted by co777 at any time without prior notice. co777 reserves the right to impose individual account stake limits at its discretion.

6.4 Malfunction Policy

In the event of a technical malfunction, software error, or communications failure affecting the outcome of a game or bet, co777 reserves the right to void the affected round or bet and return the relevant stake to the player's account balance. co777 shall not be liable for any losses sustained as a result of a malfunction. The principle "malfunction voids all pays and plays" applies to all casino game activity on the Platform.

7. Prohibited Conduct

The following activities are strictly prohibited on the co777 Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of funds, and reporting to relevant authorities:

• Using automated software, bots, scripts, or any mechanical or electronic device to place bets, navigate the Platform, or gain any advantage over other players or the house.
• Colluding with other players, co777 staff, or any third party to gain an unfair advantage in any game or betting market.
• Engaging in fraudulent chargebacks or reversals of payment transactions.
• Providing false, inaccurate, or misleading information during registration, KYC verification, or any other interaction with co777.
• Exploiting software bugs, errors, or loopholes to generate winnings outside the normal rules of a game or market.
• Using the Platform for any purpose related to money laundering, terrorist financing, or any other unlawful financial activity.
• Placing bets on behalf of any third party, including operating a betting syndicate or acting as an agent for other players.
• Accessing the Platform from a jurisdiction where doing so is prohibited by applicable law, using a VPN or other service to mask your true location.

8. Intellectual Property

All content on the co777 Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of co777 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only.

You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the co777 Platform without express written permission from co777. You must not use any co777 trademarks, logos, or brand elements for any commercial purpose without prior written authorisation.

Game content displayed on co777 remains the intellectual property of the respective game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. co777 licences this content for display on its Platform and does not claim ownership of third-party game assets.

9. Privacy & Data

co777 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms. By registering an account on co777, you consent to the collection and processing of your personal data as described in the Privacy Policy.

co777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, secure server infrastructure, and role-based access controls for co777 personnel.

co777 will not sell your personal data to third parties. Data may be shared with payment processors, KYC/AML verification providers, and game providers strictly to the extent necessary to provide the Platform services. All third-party data processors engaged by co777 are bound by data processing agreements that require them to handle your data in accordance with applicable data protection standards.

10. Limitation of Liability

To the fullest extent permitted by applicable law, co777 shall not be liable for any of the following types of loss or damage arising out of or in connection with your use of the Platform:

• Any indirect, incidental, special, punitive, or consequential loss, including loss of profits, loss of data, or loss of goodwill.
• Losses arising from the unavailability, interruption, suspension, or discontinuation of the Platform or any service on it.
• Losses arising from any technical malfunction, software error, virus, or other harmful code affecting your device or data as a result of your use of the Platform.
• Losses arising from the actions or omissions of third-party payment providers, game providers, or other third parties involved in the delivery of the Platform's services.
• Losses arising from your failure to comply with these Terms or applicable law.

Nothing in these Terms shall limit or exclude co777's liability for fraud, gross negligence, or any other liability that cannot be lawfully limited or excluded under applicable law.

co777's total aggregate liability to you in connection with any claim arising under or in relation to these Terms shall not exceed the total value of funds held in your co777 account at the time the relevant claim arises.

11. Account Suspension & Closure

11.1 Suspension by co777

co777 reserves the right to suspend or permanently close any player account, at any time and without prior notice, where it has reasonable grounds to believe that the player has breached these Terms, engaged in fraudulent activity, provided false information, or where closure is required to comply with applicable law or regulatory guidance.

11.2 Funds on Suspension

Where an account is suspended pending investigation, your account balance will be frozen for the duration of the investigation. If the investigation concludes that no breach has occurred, your balance will be restored and normal account access will resume. If a breach is confirmed, co777 reserves the right to forfeit all or part of your balance in proportion to the loss or damage caused by the breach.

11.3 Voluntary Closure

You may request the closure of your co777 account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements and provided that no investigation is pending. Bonus balances are forfeited on voluntary account closure.

12. Responsible Gaming

co777 is committed to promoting responsible gaming and providing a safe, controlled environment for all players. co777 offers a comprehensive suite of responsible gaming tools accessible directly from your account dashboard, including:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit.
• Loss limits — set limits on the maximum amount you can lose over a given period.
• Session time reminders — configure alerts that notify you when you have been playing for a specified duration.
• Reality checks — periodic on-screen reminders showing your net session profit or loss.
• Cooling-off periods — temporarily suspend access to your account for a defined period (24 hours to 6 weeks).
• Self-exclusion — permanently exclude yourself from the co777 Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.

co777 strictly enforces its 21+ age policy and uses age-verification tools at registration and at periodic intervals thereafter. If you believe you may have a gambling problem, we urge you to use the self-exclusion tools in your account, contact our support team at [email protected], or visit our Responsible Gaming page for further guidance.

Gambling is intended solely as a form of entertainment. Please play responsibly and never wager more than you can afford to lose.

13. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. co777 operates as an online entertainment platform serving players in Bangladesh.

In the event of a dispute between you and co777 arising from your use of the Platform, you should contact co777 customer support in the first instance to seek informal resolution. co777 aims to resolve all player disputes within 10 business days of receipt of a formal written complaint submitted to [email protected].

Where a dispute cannot be resolved informally, both parties agree to attempt resolution through a mutually agreed alternative dispute resolution (ADR) process before initiating any formal legal proceedings. co777's decisions on all matters relating to the application of game rules, bonus terms, and account management shall be final and binding, except where a clear error of fact can be demonstrated.

14. Amendments to These Terms

co777 reserves the right to amend, update, revise, or replace these Terms at any time. Where changes are material — meaning they significantly affect your rights or obligations as a player — co777 will provide at least 14 days' advance notice of the changes via the email address registered to your account and via a prominently displayed notice on the Platform.

Minor amendments (such as corrections to typographical errors, clarifications that do not alter the substance of any term, or updates required by law) may be made without advance notice and will take effect from the date of publication on the Platform.

Your continued use of co777 following the effective date of any amendment constitutes your full acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request voluntary account closure as described in Section 11.3 above.

The most current version of these Terms is always available at https://co777.io/terms-conditions. The "Last Updated" date at the top of this page reflects the date on which the most recent revision was published.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the co777 Platform, please contact our customer support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the co777 Platform
• WhatsApp: +880 1700 000777 (plain text — not a clickable link)
• Operating Hours: 24 hours a day, 7 days a week, 365 days a year

For responsible gaming concerns or self-exclusion requests, please visit our dedicated Responsible Gaming page or contact our support team directly. All responsible gaming requests are treated with the highest priority and full confidentiality.

For general information about co777, its services, and how we serve players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — please visit our About Us page or browse our FAQ section for answers to common questions.